(The client and any related party, collectively referred to as the “Client”) understand that by accepting provided quotation, the Client signifies their acceptance of the Terms and Conditions (“Terms”) as listed in this document and agree to Construction services (‘Services’) from PROPIN Pte Ltd (hereinafter referred to as the “Company”). Please read these Terms carefully before using the Company’s Services or accessing any materials, information, purchasing products or availing services on the Company’s website.

Our Service: At PROPIN Pte Ltd, we redefine the standard of excellence in the construction industry through our unwavering commitment to efficiency, sustainability, and quality craftsmanship. With a vision to build a better future, we integrate innovative technologies and eco-friendly practices into every project we undertake.

Cancellation policy: You hereby agree that in the event you decide to cancel your order with the Company, you will forfeit the sum /payment /consideration already paid by you towards the Company and the Company shall not be liable to refund such sum/ payment/ consideration received from you towards your order. In case the Company has delivered Services with value in excess of the payment already made, then the Client shall be liable to pay the Company the additional value totaling to the total value of products and Services delivered

General conditions to payment terms: 

• Delays in making the required payment at any stage can cause a delay in the project schedule and project completion. The Company is not liable for any such delay.
• Any Additional Orders placed after sharing of the project schedule by the Company would have an impact on the project schedule, and the revised project schedule will be shared by the Company on payment of the Additional Order. At any point in time, the latest shared schedule would be considered as the final project schedule. Any schedules shared prior to this will become null and void.
• Delivery, installation, rectification and return charges for products sourced through the Company from third party product providers or partner brands, will be borne by the Client, and included within the Project Value and/or Additional Orders, as applicable.
• The Client shall be responsible for all bank charges or fees, including but not limited to remittance fees and credit card fees, in connection with their payments.
• The Client’s payment obligations under this Agreement shall be discharged only if such payment has been made to the Company and has been acknowledged to be received.
• Payment can be made either by
  a. Credit or Debit card and paid through an online payment link;
  b. Cheque payable to PROPIN Pte Ltd, or
  c. Bank transfer to the Company account

Company Requirements:

a. In the event of breach of any clauses under ‘Client Responsibility’ or delay in payments as per the ‘Payment Terms’, the Company reserves the right to stop all works and either (i) repossess all materials (whether finished or uncompleted) and all equipment and treat the contract as terminated without prejudice to its existing rights and to claim for any damages and/or monies due and owing, or (ii) resume work until the breaches are addressed, with revisions to project schedule, quotation as necessary.

b. If the Company were to resume work after such an event, we shall be entitled to a reasonable extension of time to complete such work and a revised project schedule shall be shared for the same.

c. The Company shall not accept any liability arising out of delay in work due to the following and shall be entitled to a reasonable extension of time for completing the project works as a result of the following events:

i. The Client’s failure to provide sufficient instructions, details or specification of works to the us during the any stage.
ii. Delay caused by the Client, including revisions to design, product selection etc.
iii. Additional Orders which require a reasonable time to be carried out, along with Client signatures on Additional Orders.
iv. Delay caused by the Building Management and/or other third parties which are not under the Company.

d. Any communication regarding changes to work scope after design sign off and start of project execution as per the Quotation to any other party except Company authorized personnel (Surveyor /Project Manager/Business Manager), will not be binding on the Company, and the Company is not liable for any delays, issues or additional cost caused by the same. Any such changes need to be communicated to the Company authorized personnel in written format.

e. The Company will adhere to the quality standards as defined by the Company and execute all work against the same. The Company does not consent to a third party’s standards for inspection unless agreed with the Company authorized personnel (Surveyor /Project Manager/Business Manager) with associated documentation related to the same.

Force Majeure

1. Force majeure, which includes, but not restricted to:
a. Any act of God including natural disasters, floods, fire, earthquake, typhoon, cyclone or landslides,
b. Acts such as war, terrorism, riot, pandemic, national emergencies, strike, lock-outs, hartal/bandh/other labor disturbances, accidents, power failure or shortage of fuel.
c. Any restrictions imposed by the central, state or local statutory/government authorities.
d. Any change in applicable law. Any unforeseen supply shocks for raw materials and accessories.
e. Any unforeseen manpower supply shocks. Any other unforeseen circumstances/causes beyond the reasonable control of the company.

2. In case of Force Majeure, the Company will duly inform the Client of the delay arising out of Force Majeure within 72 hours from the occurrence of the Force Majeure event(s) or from the time the company has become aware of the occurrence of such Force Majeure event(s), whichever is later.

3. The Company shall not be liable for any failure or delay in performance of its obligations under this Agreement arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control due to the Force Majeure event; it being understood that the Company shall use reasonable efforts which are consistent with accepted practices to resume performance as soon as practicable under the circumstances.

Personal Information and Privacy Policy

You hereby authorized PROPIN KAI PTE LTD to collect, store, retain, process and use personal data, including your contact information provided to the Company in accordance with our Privacy Policy. You hereby permit the Company to contact you through phone/SMS/WhatsApp/e-mail, provided all such communication shall be undertaken solely in relation to the Service and your personal data, including contact information shall be kept confidential. PROPIN Pte Ltd reserves the right for any photograph and publication of our completed work. 

You hereby permit the Company to share personal data, including your contact information. provided to the Company in accordance with our Privacy Policy with co-vendors and third-party suppliers.

All work undertaken by the Company will follow the Terms of Use.